We’re excited to share that Members Choice Credit Union has been voted a top credit union and mortgage lender! Thanks to the incredible support of our members, we were recognized in both the Houston Chronicle’s Best of the Best awards and the Katy Times’ Best of Katy awards. With so many local businesses and organizations in the running, being chosen by our members and neighbors is a recognition we truly value.
The nominations and votes from our members are powerful reminders of their trust in us, and they continue to inspire us to show up every day with the care and support they deserve.
Trust Means Everything
As a member-owned credit union, this moment reminds us that we're on track with our mission to provide our members with the best financial guidance and support possible. Every step we take is centered around their needs and goals because our members' success is truly what drives us forward.
"To be recognized as a top credit union and mortgage lender by the very members we serve is one of the highest honors we could receive," says Luke Billeri, CEO of Members Choice Credit Union. "Our Members' trust and loyalty are at the heart of everything we do. These awards aren't just about a recognition for us; it's a testament to the strong relationships we've built together, and it inspires us to continue working hard for you every day.”
By the Numbers: Feedback in Action
Our members' experience is how we measure success. It’s what drives us to improve, innovate, and continue showing up in all the ways that matter. Thanks to thoughtful feedback and reviews, we’re proud to maintain strong satisfaction scores across the board:- Member Satisfaction Score: 9.2
- Mortgage Services Google Rating: ★★★★★ (5.0 stars)
- Branch Experience Rating: ★★★★☆ (4.5 stars)
- Mobile App Rating: ★★★★☆ (4.8 stars)
Beyond the numbers, it's our members’ stories that truly inspire us:
Whether they're managing everyday finances or planning for life's big moments, we're here to make banking feel personal, supportive, and built around our members.
We’re Proud to Be Part of This Community
Members Choice is proud to be more than just a financial institution. We’re part of the Greater Houston community, and we’re committed to giving back in ways that truly matter.Whether it’s through our Helping Heroes program, which offers rate discounts and higher yields on savings to members in heroic professions, our ongoing financial education efforts to empower members of all ages, or the many local partnerships we’ve built with schools, nonprofits, and community organizations, we’re committed to giving back in meaningful ways.
This recognition reflects the strength of those shared efforts. Because when we invest in our community, we all grow together.
Looking Ahead, Together
Being named a top credit union and mortgage lender is a milestone we’ll always be proud of, but what means even more is the opportunity to keep growing alongside our members. We’re committed to offering the support, service, and solutions they need to live their best financial life.
We’re grateful for the opportunity to serve our members, and we’ll keep working hard to provide the personalized care and financial guidance they deserve.
We're honored to have earned our community's support, and we invite you to experience it for yourself! Join Members Choice today and let us help you achieve your financial goals.
