As our community continues to respond to the challenges created by the threat of the coronavirus (COVID-19), our top priority remains the safety and well-being of our members, employees, and communities. With health and safety at the forefront , we have multiple contactless options to manage your finances and access your money while limiting physical interactions.
Branch Visits by Appointment Only
If you have to visit the branch lobbies for essential in-person services, such as accessing your safe deposit box or conducting a wire transaction, you can make an appointment by visiting a branch drive-thru or calling us at 281.398.9900.
Here are the branch safety procedures you can expect when visiting a Members Choice branch:
- In compliance with local and state government guidelines, all visitors must wear a mask before entering the building. You will be asked to temporarily lower your mask for an identity check.
- Hand sanitizing stations are available for use inside the branch upon arrival.
- We’re practicing social distancing and ask that members maintain 6 ft. distance from others. Plexi barriers are also in place for when social distancing isn’t possible.
- For additional safety, our team completes frequent cleanings throughout the branches and offices by disinfecting high-touch areas such as teller stations, desks, and counters after usage.
If you are feeling ill, please opt to use our online or mobile banking options.
Extended Drive-Thru Services
Take advantage of the additional services available through our drive-thru such as cashier checks, money orders, and cash advances, without leaving your vehicle. You can also use the drive-thru to make a branch appointment for essential services.
Mobile App & Online Banking
Use our free Mobile Banking App for a quick and convenient way to check recent transactions on your account, transfer funds, make deposits, find ATM locations, and more. Now with our increased deposit limits, if you receive a physical check you can quickly deposit it without visiting a branch. Additionally, members are no longer restricted to six remote transfers from their savings accounts. Remote transfers include Online Banking transfers, phone requests for share to share transfers, cashiers checks payable to a third party, and wire transfers to a third party. The app is available to iPhone and Android users, click here to download it on the App Store or Google Play.
The Online Banking portal is a secure way to access to your accounts or to quickly open a new account. If you need help logging in, watch our Online Banking Videos for assistance.
With the Allpoint ATM network, members have access to over 55,000 surcharge-free ATMs worldwide to access funds in a contactless manner. Find an ATM near you.
Member Service Support
If you have any questions about your account, our member service team is here to assist by phone at 281.398.9900, email or chat at mccu.com.
To inquire or apply for a loan, contact our Loan by Phone team at 281.754.1470 or apply online.
To view our latest COVID-19 response updates, visit https://www.mccu.com/about-us/our-response-to-covid-19.